Week 12 | User Testing

Throughout this week the product team worked on testing our first iteration of design with 6 users. We conducted both scheduled usability testing and gorilla testing on campus with random students.

The tests really helped us understand where users get confused, in the screens and the flow, but also assured us that the general concept of design was understood. True to the NNG finding “you only need 5 users to test your application in order to identify 75-99% of all usability problems” most, if not all of the feedback from the users was pretty repetitive, which gave us a good understanding of our next action items on the list in terms of what to fix.